Returns

Returns and Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you are unsatisfied with your purchase, simply send the unopened item back within 930 days of your order’s ship date and receive a full refund (less the shipping costs).

What if I need to return an item after 90 days?
Unfortunately items that are over 30 days from the ship date are taken back on a case by case basis.

What if my item has been opened?
Items that have been opened are not eligible for a refund.

What do I do if I receive a damaged, expired or incorrect product?
If you receive damaged, expired or incorrect product, you must contact Customer Service within 48 hours of receiving your products.  Please have your order number from the enclosed invoice available. Products should be inspected immediately once delivered and any problems with damages or expired products need to be called in within 48 hours of delivery.

How long will it take to receive a credit from my return?
We process returns daily (Monday-Friday). As soon as we receive your item, we will process your return. If a credit is to be issued, you should see the credit come through within 3-10 days, depending on your bank’s procedures and how quickly they process the credit.